Planned works

We plan regular upgrades to our properties based on the age and condition of the property.  We invest in our stock to ensure we meet all government legislation and the Decent Home Standard.  This allow us to have the best value for money by carrying out work as part of a larger project. 

Examples include:

• Painting and repairing the outside of your home.
• Fitting new windows or external doors.
• Replacing kitchens and bathrooms.

This may mean that some of the work that you report may already be planned to be done at a later date.  If this is the case, we will explain when the repair is scheduled to take place and discuss what this means to you. 

If works are planned on your home we will give you as much notice as possible. In some cases, we can also offer you some choices such as kitchen units, bathroom suites, tiles, floor coverings and door styles and colours. You must allow our contractors into your home in order for this work to be carried out.