Do you have a pre-payment meter? Have you claimed your vouchers to help with energy bills?
The Energy Bill Support Scheme means everyone's energy bill will be cut by £400. This will be applied over six months, with a reduction of £66 in October and November, and £67 every month between December and March 2023.
For customers who have a traditional prepayment meter, which requires topping up via a key or card in a local newsagent or Post Office, the help with energy bills comes in the form of a voucher. The vouchers may be sent by email or in the post.
Each voucher is valid for 90 days, so if you forgot to use your October voucher, you can still redeem it now - but you need to act quickly.
Click the link below to read the BBC news article with more information or ask your housing officer
£400 energy support vouchers going unclaimed