Universal Credit Managed Migration Notice: Important Information for HHS Tenants
If you receive a Migration Notice letter from the Department for Work and Pensions (DWP), do not ignore it.
You must apply for Universal Credit (UC) before the deadline stated in the letter, which is usually three months from the date it was sent. If you do not apply on time, your existing ‘legacy’ benefits (such as Housing Benefit, ESA, or Income Support) will stop the day after the deadline, unless you contact the DWP to request an extension and they approve your request.
Click the link below for information about when to apply for UC and what happens when you receive a letter
When you need to apply for Universal Credit - Move to Universal Credit
Anyone moving to Universal Credit through managed migration will have their benefit entitlement protected through Transitional Protection. This means that if your circumstances remain the same, your total benefit entitlement will not be reduced when you first move to UC.
What is Transitional Protection and how do I know if I am eligible?
Need Help with Your Application?
If you feel you cannot manage the application process alone, the Citizens Advice Help to Claim service provides free and confidential support for first-time Universal Credit claimants. They can help you:
· Check if you’re eligible for Universal Credit.
· Gather the necessary documents to speed up your application.
· Complete your Universal Credit application online.
· Prepare for your first Jobcentre appointment.
· Ensure your first UC payment is correct.
Call Citizens Advice Help to Claim: 0800 144 8444 (Monday to Friday, 8.00 am to 6.00 pm).
Online chat with an advisor: Visit the Citizens Advice Help to Claim service online.
Click the links below for assistance and ‘Help to Claim’ via CAB
Support and independent advice - Move to Universal Credit
Contact us about a Universal Credit application - Citizens Advice
For more support or advice about rent payments and financial concerns, contact Hundred Houses Society on 0300 303 5770 or info@hhs.org.uk